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Resource Center
Welcome to our easy-to-use library of free tools, tutorials, documents and member discounts.
Helpful Documents & Resources
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Important Documents & Links
This is where you can locate common forms, important account disclosures, access loan or account applications links.
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Debt Protection Claims Portal
Protection when it matters...we are here to help! In your time of need, our claims process is quick and easy. If you elected payment protection on your loan, you can use this convenient claims process to quickly and easily file your claim for any of the following Payment Protected Products:
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Life
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Terminal Illness
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Accidental Dismemberment
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Hospitalization
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Family Medical Leave
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Loss of Life of a Dependent
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Disability
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Involuntary Unemployment
To begin, please fill out a claim form here.
If you prefer, call 1-844-707-4964 to begin the process and a TruStage Group Claims Specialist will guide you through the process.
CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates. Payment protection products include debt protect product available through the credit union.
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Our Trusted Partners
We are proud to partner* with these organizations to provide you with additional products, services, and support in managing your full financial picture.
Greenlight - Debit Card and Money App for Families
*Affiliate Site Disclaimer: Our website privacy and security policies only provide protection via the domains owned and operated by the credit union: firstalliancecu.com and resources.firstalliancecu.com. By accessing any linked website not hosted on the listed domains you will be leaving our website and entering an affiliate site which is hosted and controlled by another party. Please be advised that you will no longer be subject to, or under the protection of, the privacy and security policies of our website. We encourage you to read and evaluate the privacy and security policies of the website which you are entering, which may be different than those of ours. Inclusion of any linked website on our site does not imply approval or endorsement of the linked website by us. This remains true even where the linked site appears within the parameters or window/frame of our site. We are not responsible for practices employed by websites linked to or from our website, nor the information, content, accuracy, or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us, nor do we maintain any editorial or other control over third-party websites. Your browsing and interaction on any other website, including websites which have a link to our site, is subject to that website's own rules and policies. If you decide to leave our website and access any third-party websites, you do so solely at your own risk.
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Financial Calculators
Making financial decisions requires the right tools, like our easy-to-use free financial calculators.
Debt Consolidation Calculator Download
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More Helpful Guides and Tools
When making financial choices you need easy to understand information and resources. Our library of free educational guides and worksheets is a great place to start.
Using an Advisor Supported Kiosk
Complete Moving to Rochester Guide
Identity Theft Guide and Workbook
Understanding Your Credit Score
Understanding Debt Consolidation
The Beginner's Guide to Saving Money
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How to Refer Your Friends
Don't keep us a secret. You like us -- and we think your friends will too! If you'd like to help your friends make the switch, here are some resources to make it easy for them to get started.
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Send them our complimentary kit on how to switch banks.
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Why not tag them on Facebook and mention our Facebook page.
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You can always send them a link and recommend that they subscribe to our blog!
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Or have them reach out to schedule a new member consultation.
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Recursos en español